In China, UMW boasts our very own training and service centre for the equipments that we carry. Being among the leaders in providing industrial and warehouse equipments in China, UMW is the leading service centre in offering comprehensive after-sales-service programs, preventative maintenance to achieve maximum uptime. We also provide on-site and off-site forklift maintenance and repair service for all your business needs.

UMW is Your First Choice Superior Service Provider

UMW offers a one-stop maintenance service and repair centre for industrial and warehouse equipments. Specializing in forklift maintenance and repair services, our highly qualified and experienced technicians have the knowledge and skills to resolve all technical problems on your equipment, ensuring minimal disruption to your daily operations. Our target to response within 3 hours* of receipt of a breakdown call plus efficient 90%* first time fix to meet your high expectations also carries a 90 days or 500 hours whichever come first repair guarantee.

Our forklift maintenance and repair services can be done on-site at your premises or at our state-of-the-art equipment service centre.

For major breakdown repairs we can arrange a replacement truck if customer request in advance* ( * Terms and conditions apply )

Service Commitment
"A good business is rooted deep in the solid ground of customer satisfaction.” ——Chia Yee Soh (UMW Founder)

At UMW China, we acknowledge that an effective after-sales-service support is essential to your business endeavor. Hence, we have spared no effort in making significant investment in our service infrastructure and people to fulfill our service commitment to you.

One of the best ways to lower your overall operating costs is to derive maximum throughputs out of your materials handling equipment. UMW offers a variety of programs that are designed to help you keep your equipment in peak condition to meet with  your business challenges.

Increase Your Productivity & Lower Business Costs With Our Extensive Service Packages

a) Fleet Management
b) On-site Technician
c) Planned Maintenance
d) Tailored Maintenance
e) Major Component Exchange
f)  Comprehensive Overhaul (refurbishment)
g) All Inclusive Repair and Maintenance

It is essential for companies to have any one of the above programs that complies with quality, health, safety, environment legislation and ensures operators’ safety as well as pass annual equipment inspections by the authority. All jobs are carried out by Toyota factory certified technicians with genuine parts and are covered with full 90 days or 500 hours whichever come first repair guarantee. Your forklift represents a significant investment and taking an active role in maintaining your equipment will help you protect this investment!

Please ask or send us an email of any concern to the above program.

For more information on our services, please contact 
June Qin
Tel: +86 21 5430 0338 Ext 100
Email: technical@umw.com.cn